Procedure Manuals

If you have questions you may call the Call Center toll free 800.533.0682, M-F 8:00 a.m. to 4:00 p.m.

Procedure Manual - Employer Reference Section (PDF, 240.28 KB)

Procedure Manual - Claims Adjuster Reference Section (PDF, 531.75 KB)

Rehabilitation & Managed Care Procedure Manual (PDF, 374.33 KB)