Alternative Dispute Resolution

The ADR Division's goal is to provide the workers' compensation system with an expeditious and efficient alternative to litigation for the resolution of disputes. By filing a Form WC-100 (for settlement) or Form WC-14 (for any issue other than settlement), any party to a claim may request a mediation. Most mediations conducted at the Board involve settlement.

Settlement of workers’ compensation claims in Georgia is voluntary. Settlement mediations require the consent of both the employee and the employer/insurer for scheduling.  Issues other than settlement can be set for mediation at the request of any party.

The ADR Division currently has 5 full-time mediators conducting mediations daily, and 4 administrative law judges.  Most mediations are conducted by videoconference,  and in-person mediations are available at several locations throughout the state by special arrangement.  Additional information is available under the COVID-19 Notice button and the Contact Our Mediators link below.

The ADR Division also handles motions and change of physician requests when a hearing has not been requested, attorney fee approvals pursuant to Form WC-108(a) filings, and other requests.

For more information contact us at (404) 656-2939.