Alternative Dispute Resolution

Edwina Charles

Division Director

The ADR Division's goal is to provide the workers' compensation system with an expeditious and efficient alternative to litigation for the resolution of disputes. By filing a Form WC-100 (for settlement) or Form WC-14 (for any issue other than settlement), any party to a claim may request a mediation. Most mediations conducted at the Board involve settlement.

Settlement of workers’ compensation claims in Georgia is voluntary. Settlement mediations require the consent of both the employee and the employer/insurer for scheduling.  Issues other than settlement can be set for mediation at the request of any party.

The ADR Division currently has 5 full-time mediators conducting mediations daily, and 4 administrative law judges.  Most mediations are conducted by videoconference, and in-person mediations are available at several locations throughout the state by special arrangement.  Additional information is available under the COVID-19 Notice button and the Contact Our Mediators link below.

The ADR Division also handles motions and change of physician requests when a hearing has not been requested, attorney fee approvals pursuant to Form WC-108(a) filings, and other requests.

For more information contact us at (404) 656-2939.