Alternative Dispute Resolution

The ADR Division's goal is to provide the workers' compensation system with an expeditious and efficient alternative to litigation for the resolution of disputes. By filing a Form WC-100 (for settlement) or Form WC-14 (for any issue other than settlement), any party to a claim may request a mediation. Most mediations conducted at the Board involve settlement.

Settlement of workers’ compensation claims in Georgia is voluntary. Settlement mediations require the consent of both the employee and the employer/insurer for scheduling.  Issues other than settlement can be set for mediation at the request of any party.

The ADR Division currently has 4 full-time mediators conducting mediations daily, and 4 administrative law judges. Most mediations are conducted by Zoom videoconference, and in-person mediations are available at State Board offices throughout the state by advance request.  Additional information is available under the Contact Our Mediators link below.

When a hearing has not been requested and when the claim is not assigned to an ALJ in the Trial Division, the ADR Division handles motions and change of physician requests, attorney fee approvals pursuant to Form WC-108(a) filings, and other requests.

For more information, please contact us at (404) 656-2939.

Get Started

Any party to a claim may request a mediation by completing Form WC-100 Request for Settlement Mediation or Form WC-14 Request for Mediation. 

Per Board Rule 100(h), to reset a mediation by agreement of all parties or to take a mediation off the calendar (“TOC”) not to be reset, please call (404) 656-2939. One of ADR’s legal secretaries will be able to assist you or to forward your inquiry to the appropriate contact.